Return Policy

This Return Policy outlines the terms for refunds and returns on digital movement programs purchased from Skillactivities through skillactivities.world.

Digital Products

All programs sold on our website are digital products delivered via download link or email. Because digital content can be accessed immediately upon delivery, our return policy differs from physical goods policies.

Refund Eligibility

You may request a refund within fourteen (14) days of purchase if:

• You have not downloaded or accessed the program materials
• You experienced a technical issue preventing access that we were unable to resolve within five business days
• You were charged incorrectly or received the wrong program

Refund requests made after accessing or downloading program content may be considered on a case-by-case basis at our discretion.

Non-Refundable Situations

Refunds are generally not available when:

• Program materials have been downloaded or accessed
• The refund request is submitted after the fourteen-day window
• The purchase was made through an unauthorized third party
• You simply changed your mind after using the program content

How to Request a Refund

To request a refund, contact us with your order details:

• Email: info@skillactivities.world
• Phone: +1 (310) 776-5214
• Include your full name, email used for purchase, order date, and reason for the request

We aim to respond to refund requests within three business days.

Refund Processing

Approved refunds are processed to the original payment method within seven to ten business days. The timing of the credit appearing in your account depends on your financial institution.

Program Updates

Purchased programs include access to future updates at no additional charge. Updates do not qualify as grounds for a refund if you have already accessed the original program content.

Team Toolkit Purchases

Team Movement Toolkit purchases are subject to the same fourteen-day refund window. If any team member has accessed shared materials, the refund may be prorated or declined based on usage.

Disputes

If you are unsatisfied with our refund decision, you may contact us again with additional information. We are committed to fair resolution of purchase concerns.

Contact Information

Skillactivities
1200 S Grand Ave Suite R2, Los Angeles, CA 90015, United States
Email: info@skillactivities.world
Phone: +1 (310) 776-5214